Intake Specialist

Join our Growing “Inbound” Sales Team: Where Top Performers Thrive and Rewards Soar!

★ No Cold Calling ★

Compensation: Average Annual Compensation: $50,000

Base salary: $41,600

Average Bi-Weekly Bonus: $350

You have the opportunity to earn beyond the average bonus.

Performance-Based Rewards: In addition to your generous base salary, you will earn $80 every time a prospect calls our firm, speaks with you, schedules a free consultation with one of our attorneys, and retains our services.

Health & Wellness Benefits: You will receive Gold-level medical insurance and dental and vision insurance coverage. Your benefits include 2 weeks of paid vacation (after 1 year), 7 paid holiday days off, and 3 days of paid sick leave a year.

Retirement Plan: Secure your future with our employee-centric retirement plan; Enjoy the power of saving together through our Simple IRA with generous contribution matching. Watch your retirement grow tax-free. As the firm matched your pre-tax contributions each year up to 3% of your gross salary. That whole amount is added to your retirement savings. This benefit includes your retirement investment advisor.

Ongoing Training and Development: Grow with our talented Intake Specialists through collaboration, weekly meetings, and expert training sessions.

Career Growth Path: The Tyler Texas office supports a growing California-based law firm. Top performers can move into supervisory positions, or even transfer to other departments within the firm such as Client Care, Human Resources, Sales and Marketing, and more.

Supportive Team Environment: We have a collaborative and supportive team culture. You will learn from your peers, share ideas, receive insights, and even celebrate special occasions!

Firm Culture and Values: The thing that separates us from most businesses is the love of our country. We are American First Patriots who embrace God, Family, and Country. We believe in building relationships, getting stuff done, brightening each other’s workspaces, working with integrity, and serving our clients so well that they can’t stop saying great things about us.

Essential Duties & Responsibilities:

• Answer calls from prospective clients and set qualified candidates with an appointment to speak with an attorney;
• Build initial client relationships and establish confidence in our firm with every conversation;
• Keep updated records of every call made to prospective clients;
• Collaborate with a team of attorneys on qualifications for prospective clients;
• Coordinate multiple calendars to fit the qualifying prospect with an available attorney;
• Make follow-up calls to ensure prospects show up at the right date, time, and location for their appointments

Qualifications:

• Ability to work independently;
• Desire to follow systems and procedures;
• Strong verbal communication skills;
• Enjoy multitasking;
• Ability to type 40 words per minute;
• Must be an excellent listener;
• Basic Level Computer skills

Location & Hours: We are located in downtown Tyler, Texas, and the hours are 10:00 am to 7:00 pm, Monday through Friday. We are an in-office-only firm. We do not offer remote work opportunities.